Ludlow – Terms of Service

1. Overview

This website is operated by Ludlow. Throughout the site, “we”, “us” and “our” refer to Ludlow.

By visiting our website or purchasing from us, you agree to these Terms of Service and the policies referenced here.

2. Eligibility

You must have the legal capacity to enter into a purchase contract under applicable law. If you use this website on behalf of another person or business, you confirm that you are authorised to do so.

3. Products and Descriptions

We make reasonable efforts to display accurate product descriptions, images and prices. Product colours and appearance may vary depending on your screen or device.

4. Prices and Payments

Prices and applicable delivery charges will be shown during checkout. Payments must be completed using an available payment method before an order is processed, unless otherwise stated.

5. Orders

An order acknowledgement does not necessarily mean that an order has been accepted. We may refuse or cancel an order where reasonably necessary, including suspected fraud, pricing errors or stock availability issues. Any payment taken for a cancelled order will be refunded as required by law.

6. Shipping and Delivery

Delivery estimates are provided in good faith and may vary. We will make reasonable efforts to communicate significant delivery issues. Your statutory rights regarding delivery remain unaffected.

7. Returns and Refunds

Returns, refunds and cancellations are governed by our Return and Refund Policy and applicable consumer protection laws.

8. Acceptable Use

You agree not to use our website for unlawful purposes, submit fraudulent orders, interfere with website operation or attempt to compromise its security.

9. Third-Party Services

Our website may use third-party services or link to external websites. We are not responsible for independent third-party content or practices, subject to responsibilities imposed by law.

10. Intellectual Property

Website text, branding, graphics and other content may be protected by intellectual property laws. You may not reproduce or commercially use protected material without permission, except where legally permitted.

11. Limitation of Liability

Nothing in these terms excludes or limits liability where exclusion or limitation is prohibited by law, including applicable consumer rights or liability for fraud. Subject to this, we are not responsible for losses that could not reasonably have been anticipated or matters outside our reasonable control.

12. Governing Law

These terms are subject to applicable laws and mandatory consumer protections. No provision of these terms removes consumer rights that cannot legally be excluded.

13. Changes to These Terms

We may update these terms by publishing a revised version on our website. Changes will apply as permitted by law.

14. Contact Information

Store: Ludlow
Website: https://ludlowuk.myshopify.com